Have you ever experienced pure service excellence? It’s when you get asked exactly the right questions, being offered the right products, it’s when everything feels so right, and it feels like you are dancing while being led by a true professional! It happens when you walk into the Apple store on 5th Avenue, dine at Per Se in the Time Warner Center… the experience is perfect from beginning to end, a perfect dance!

Getting your pictures taken by Jeffrey Bennett of JLBWEDDING.COM is no different! My fiancée and I decided to get our engagement pictures taken a few months ago and wanted to have Vintage New York as our theme. New York is where we first met, fell in love and it would always have a special place in our heart, so we figured we should invest in making this a lasting memory.

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We googled for the right photographer, but most of them were pretty much the same, they all offered to take beautiful pictures in exchange for money… that’s it, and nothing more. Until we found Jeffrey Bennett‘s pictures of a couple in New York that he took a few years ago online, and both of us agreed instantly that we loved how he was able to capture the moment in its pure elegance and simplicity, not just a beautiful picture, but a real emotion. Why do I write about this?  Not because I am getting paid for it or because I want him to take our wedding pictures as well and am already trying to bargain for a good price by doing this… hold on, on a second thought, no I am kidding. I am writing this because my fiancée and I were so amazed by how he was able to lead us through this experience and come up with this breathtaking pictures as a result of it.

My greatest fear was probably how uncomfortable my fiancée would always get by anyone taking pictures of her, and how she could possibly make it through the day by getting her pictures taken all day long in New York City dressed up in vintage cloths. But Jeffrey arrived and any worries or concerns were gone within minutes. Not only did he know exactly what we wanted, but he also was able to lead us there with confidence.

Being able to lead people is necessary in any business if you want to be successful. Being able to show empathy and putting yourself in your customers shoes, while infusing comfort and confidence is what differentiates good from great artists. I strongly believe that Jeffrey‘s personal skills are what led to this beautiful product. His technical and artistic skills may enable him to be a good photographer, but his people skills that can be seen in his pictures shown in the comfort and confidence of his customers make him in my opinion an artist second to none!

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