Complacency is your worst enemy! It can damage your business or your career, and the worst thing about it is that you’ll probably be the last one to find out that you became complacent yourself!

From the outside it’s always easy to judge, if someone is falling victim to complacency. The person doesn’t believe in change anymore, or cannot see the need for it, loses his passion for excellence at every single step of the way, believes that he’s the victim of the incompetence around him, and is not willing to step out of the comfort zone anymore and take risks. Pretty obvious, right? Anyone from the outside can see it.

But what happens if you’re the one who is struggling with complacency without even knowing it? Did you ever had the feeling that it’s not just not right that you have to do all the work, and that people around you should step up to their plate as well, that you’re tired of always going the extra step without seeing the direct impact or outcome of your efforts? Complacency is a slow dead and you need to watch out for the early signs of it:

• You’re not taking risks anymore
• You’re too comfortable stepping out of your comfort zone
• You’re not striving to do your best anymore
• You’re not trying to think out of the box anymore
• You’re not taking initiative anymore

Andy Grove, the former CEO of Intel, said that ‘success breeds complacency’, and ‘complacency breeds failure’, and he’s so right. You look at all the companies and businesses that used to be so initiative and great just a moment ago, and are not even relevant anymore now. But what happened? Well they stopped changing and evolving because of complacency, stood still for a moment, and the world passed by them.

Just have a look at most of the great hotels from the past. Try them and you’ll be surprised by how their service and hospitality lost its edge.

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