Before I moved from Europe to New York City about six years ago, I left my old computer with my mom and showed her how to send e-mails. I took me an entire afternoon to walk her through the process from starting the computer to hitting the ‘send’ button, and make her feel comfortable with it.

Once I arrived in New York I got a text message from my mom telling me that the computer and e-mail does not work. So I called my friend in my home town to stop by and go over it again with my mom. He didn’t talk to me for weeks, so I guess he must have had the same frustrating experience as I did. Continue reading My real Hero →