Category Archives: Development

Development, Leadership

‘I never turn a blind eye’ – Sincerely yours, Karma

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You come to work on Monday morning after a rejuvenating weekend with your loved ones, and get confronted by a coworker with a negative attitude within the first ten minutes… you kept working endless hours over the weekend to complete the project in time for the upcoming presentation and put in endless efforts, but your peers missed the deadline and your presentation got cancelled… you always try to do your best and work hard, and the person next to you is sleeping on the wheel, yet there is no sign of accountability… other people in your organization have ulterior motives and employ unethical techniques to advance themselves…

Does any of the above sound familiar to you?

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Development, Leadership

Make Mistakes!

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Making mistakes, being able to accept responsibility for them and learning from them, can help you grow and get better.

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I remember when I was working within the butler services in Vienna, I had a family arriving to one of our Imperial suites for their vacation. The Imperial suite was the category right below the Presidential suite, the hotel had seven of them in total, and they differentiated in design and layout, from traditional to modern. Given that the family paid rack rate for the suite, I arranged for VIP amenities including flower arrangements, a majestic fruit basket, open bar and a bottle of Champagne. The suite looked incredible and it took me a couple of hours from start to finish to set everything up to perfection. Continue reading Make Mistakes! →