Tag Archives: personal growth

Development, How To, Leadership

How To Make Feedback Effective

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Giving and receiving feedback can be a gift, as it can help you build or strengthen a relationship, if done right, or it can damage a relation, or be career hindering and de-motivating.

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Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Concerns with giving & receiving feedback:

When receiving feedback our potential concerns are that we fear criticism or our reaction to feedback and that we are nervous about having to hear something that might make us feel uncomfortable. When giving feedback we could fear that we hurt the other person’s feelings or that the other person might get defensive… and just like when receiving feedback, we could be nervous about giving it. Continue reading How To Make Feedback Effective →

Development, Leadership

You Are The CEO of You!

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Congratulations on being the CEO of what should be the most important corporation for you, congratulations on being the CEO of ‘You’! Understanding yourself as a business, that requires planning, investment and exercise is the foundation for a balanced and fulfilling professional and personal ‘career’.

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Image courtesy of imagerymajestic at FreeDigitalPhotos.Net

What’s important to keep in mind as the CEO of ‘Yourself, Inc.’: Continue reading You Are The CEO of You! →

Development

Who Else Wants to Achieve Work-Life Balance in Hospitality?

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Is work-life balance a loanword in hospitality?

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Image courtesy by Stuart Miles at FreeDigitalPhotos.net

I took me about eight years to understand the importance of work-life balance in hospitality and that it’s not just a myth. Continue reading Who Else Wants to Achieve Work-Life Balance in Hospitality? →

Development

How to Make the Most Out of Your Review

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Getting a review can help you develop and grow or be a complete waste of time for you and your boss.

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Image courtesy by Jeroen van Oostrom at FreeDigitalPhotos.net

I remember getting my first reviews and I was eager to receive ‘exceed expectations’ for every single one of them without understanding the true importance of it. I must have received over ten excellent reviews since the beginning of my career until about four years ago when my boss at that time gave me a ‘met expectations’ only on my review, and went on to tell me that he believes in me and wants to help me to get better. He tried to explain to me the true value of a good review and that it’s not just a process for him. Continue reading How to Make the Most Out of Your Review →

Development, Leadership

8 Reasons Why You Should Start Cross-Training Now

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You’re conducting the daily pre-shift meetings and your employees cannot stop complaining about the other departments and venting their frustrations. You feel that the lack of trust between your departments makes progress and greatness impossible. No matter how well you’re trying to explain how the other departments work and what their challenges are, your employees don’t want to hear you.

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If this sounds familiar to you, cross-training is the right solution for you! Continue reading 8 Reasons Why You Should Start Cross-Training Now →

Development

If You Want to Grow Fast, Step Out of Your Bubble!

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Your bubble is your worst enemy! I am talking about your bubble of comfort, or simply put your comfort zone.

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Image courtesy of graur razvan ionut at FreeDigitalPhotos.net

This is the place that you feel most comfortable, and it’s the area where you know exactly what to do and what not to – chances for you to make mistakes are very small, if you just remain there! Continue reading If You Want to Grow Fast, Step Out of Your Bubble! →

Development, Leadership

Take care of the Big Rocks first

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‘The Big Rocks’ theory is by far one of my favorite lessons in leadership, and it took me some time to really understand. I am sure that you must have heard about this story in some way shape or form before, but there is a difference between just hearing and understanding it, and truly believing in it.

My boss loved to tell me his lessons in leadership in vivid stories, some of them made sense right at the beginning, some of them needed lots of fine tuning, and some are better off never told again.

Regardless of how busy I thought I was in my role as housekeeping manager in a unionized property putting out the fires of the day to day while making everyone happy in being always responsive and helpful, my boss reminded me at the end of each day that I accomplished nothing, as I did not do anything to make anything better for the next day. He said that I was so focused on the small rocks that I could not possible take care of the big ones.

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Image courtesy of dan at FreeDigitalPhotos.net Continue reading Take care of the Big Rocks first →