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The Secret Of Effective Communication

When I started in hospitality I believed myself to be an effective communicator and always made sure that my coworkers and superiors would be up to date with the information that I had so that everyone would stay ahead of the game. Once I moved to management I remember telling my director that he should improve his communication to the team and I was convinced that I could do a better job communicating if I was in his position. It’s not that he wouldn’t communicate what was going on, but I was mostly the one asking him for updates and trying to get myself involved as much as I could to get the information I needed in order for me to be effective…. and I still believed communication to be one of my strengths.

butler

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