Congratulations on being the CEO of what should be the most important corporation for you, congratulations on being the CEO of ‘You’! Understanding yourself as a business, that requires planning, investment and exercise is the foundation for a balanced and fulfilling professional and personal ‘career’.
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What’s my goal, is one of the most important questions you can ask yourself at the beginning of your journey and your career in hospitality!
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I am recruiting graduates from hotel management schools for the position of housekeeping floor manager now for years, and my experience is that many, if not most, do not have clearly defined goals and are rushed to get promoted as fast as possible, and definitely faster than their peers from school. Continue reading Do you know what your goals are?
You’re conducting the daily pre-shift meetings and your employees cannot stop complaining about the other departments and venting their frustrations. You feel that the lack of trust between your departments makes progress and greatness impossible. No matter how well you’re trying to explain how the other departments work and what their challenges are, your employees don’t want to hear you.
If this sounds familiar to you, cross-training is the right solution for you! Continue reading 8 Reasons Why You Should Start Cross-Training Now
Everyone is talking about leadership, and how we need to evolve from managers to leaders, but only few really get the difference! It’s a beautiful word and the thought of leading people is very appealing, but how can you make the step from managing to leading? And how can you get people wanting to follow you?
Image courtesy by stockimages at FreeDigitalPhotos.net Continue reading What’s all the Fuss about Leadership anyway?
Does a truck full of money, a celebrity status, or a designer suit buy you happiness?… and if it does, how long does this moment of happiness last?
Anyone who says money doesn’t buy happiness should talk to a homeless person, and anyone who says money does buy happiness should talk to Bill Gates! The difference in happiness between a person making 5 k a year, and 50 k a year, is huge, as it is a matter of security and covering the basic needs. The difference in happiness between a person making 50 k a year and 50 million a year is minimal. Money does not buy happiness, but it’s a necessity to cover our basic needs as shelter, food, clothing, medical care and so on. Continue reading Who Else Wants to Know the Secret to Happiness?
Your bubble is your worst enemy! I am talking about your bubble of comfort, or simply put your comfort zone.
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This is the place that you feel most comfortable, and it’s the area where you know exactly what to do and what not to – chances for you to make mistakes are very small, if you just remain there! Continue reading If You Want to Grow Fast, Step Out of Your Bubble!
Tell your story is one of my favorite lessons in leadership. I have been working now in four different hotels over the last eight years, and the last three in New York. Prior to that I believed it to be important to get as much experience as I could in as many different hotels and locations as possible, and worked in hotels in Europe and Asia.
About two years ago, a job opportunity in another hotel abroad opened up. It was an opening of a luxury hotel brand and intended to be the flagship of this region. I was offered a higher title and a better salary. I fully believed that this would be the right choice for me, to move on, and open up a new hotel abroad. No one could convince me otherwise at this point… Continue reading Tell your story!
Developing from being a good manager who is excellent in executing tasks like scheduling, payroll, and managing his team members by setting expectations and holding them accountable, to a leader who delegates tasks to his team member and focuses more on developing and growing his people, is necessary if you want your organization and yourself to succeed.
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The obvious power of delegating is that by ‘delegating’ tasks and responsibilities to your team you can focus on the vision and long-term goals of the organization. Continue reading The hidden powers of delegating